ABM Success in Telecom: 97 Appointments Achieved

Telecom
Oslo, Norway
10 months
500-1,000 employees
Share
Digiwigy partnered with a leading telecommunications company to implement a robust Account-Based Marketing (ABM) strategy aimed at expanding their market presence and driving substantial growth. The client specialized in mobile LTE/4G/5G solutions and sought to promote their innovative portable router, GO, in new and challenging markets where they had limited prior experience. Faced with the need for effective lead generation and appointment setting, Digiwigy crafted a customized ABM approach that leveraged targeted outreach, strategic audience segmentation, and multi-channel engagement. Over the course of ten months, this collaboration resulted in the booking of 97 high-quality appointments and the surpassing of key performance indicators by 144%. Digiwigy’s expertise not only facilitated the client’s market expansion but also established a scalable framework for future growth and sustained success in the competitive telecommunications industry.

About the Company

The client is a prominent telecommunications firm renowned for delivering cutting-edge mobile LTE/4G/5G solutions tailored to meet the diverse needs of businesses. With a strong emphasis on innovation, the company offers a range of products including multi-WAN routers and M2M devices, all powered by their proprietary CelerwayOS. This advanced operating system supports a wide array of network interfaces, ensuring seamless connectivity and reliable performance across various applications. Established with a vision to keep businesses connected globally, the company has forged strong partnerships with top-tier telecommunication providers, enhancing their market credibility and reach. Despite their success in established markets, the client sought Digiwigy’s expertise to navigate the complexities of new market penetration, aiming to introduce their advanced products to a broader, international audience and drive significant business growth.

The Challenges​

Promoting a Complex Product to New Markets

The client faced significant hurdles in introducing their advanced 5G products to markets where they previously had no presence. Effectively communicating the technical benefits and unique features of their portable router, GO, required a strategic approach to engage and educate potential decision-makers.

Limited In-House Resources for Expansion

Despite having a strong market position and numerous high-potential clients, the client struggled with insufficient internal resources to manage and execute an extensive lead generation and appointment setting campaign, hindering their ability to scale operations effectively.

Identifying the Right Audience Segments

The client’s existing acquisition channels, such as referrals and events, were not yielding the desired results for their expansion goals. They needed a more targeted and efficient approach to identify and engage the appropriate audience segments across diverse geographical regions.

How did Digiwigy help?

Developing a Customized ABM Strategy

Digiwigy crafted a bespoke Account-Based Marketing strategy tailored to the client’s specific needs. This involved designing highly personalized outreach campaigns that targeted key decision-makers within targeted companies. By focusing on individual company profiles rather than broad segments, Digiwigy ensured that each interaction was relevant and impactful, thereby increasing the likelihood of securing appointments and driving conversions.

Expanding and Refining the Target Audience

Digiwigy conducted an in-depth analysis to refine the client’s Total Addressable Market (TAM). Initially targeting media, broadcast, and NGOs, they strategically expanded the focus to include system integrators and other relevant sectors. This meticulous audience refinement, combined with regular communication and alignment meetings, ensured that the outreach efforts were precisely targeted and aligned with the client’s growth objectives, maximizing the effectiveness of the campaigns.

The Results

appointments booked

97

KPIs achieved

144 %

cold email open rate

65 %

20 highly tailored cold outreach campaigns launched. Targeted specific audience segments with precision.

56 of the 97 booked appointments marked as a perfect fit. Ensured high-quality lead generation.

Achieved a highest reply rate of 14%. Double the industry standard, enhancing engagement.

Secured 10 booked appointments from 200 leads within one event campaign. Demonstrated effective event-based outreach.

Maintained an average KPI of 137% over 6 months. Consistently exceeded performance targets.

Established global reach across North America, Europe, Africa, and Asia-Pacific. Expanded the client’s international footprint.

Strengthened the client’s market position through effective ABM execution. Enhanced competitive advantage and brand presence.

The Key Takeaways

ABM Tailoring Drives High Engagement

Customized ABM strategies that cater to specific audience segments significantly enhance engagement levels. By tailoring messages and approaches to the unique needs of each target company, businesses can achieve higher appointment rates and better conversion outcomes, as demonstrated in this telecom case study.

Regular Communication Enhances Campaign Effectiveness

Establishing consistent and transparent communication channels between the marketing team and the client is crucial for aligning goals and strategies. Regular sync-ups enable timely adjustments and ensure that marketing efforts remain focused and effective, leading to faster progress and superior results.

Expanding Target Markets Requires Strategic Precision

Successfully entering new markets demands precise targeting and the ability to adapt strategies based on real-time feedback. By refining the target audience and continuously optimizing outreach efforts, companies can effectively allocate resources to the most promising opportunities, ensuring sustainable growth and market penetration.

Ready to Start your Digital Growth?

Discuss your custom requirements with our experts.

Partner with Us for Complete B2B Marketing Solutions

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

What happens next?
1

Call scheduled at your convenience 

2

Discovery and consulting meeting 

3

Proposal as per your requirements

Schedule a Free Consultation

Check out these Success Stories